To start with, you probably want to know what exactly IT hosting is. And you probably want to know what options are available
to you other than IT hosting. How do they compare when it comes to security, expertise, included services, cost and value?
It's just the beginning of the questions, but it's a good starting point for us to explain the differences between what we
do, and what other types of providers do or don't do.
IT hosting
Rackspace provides IT hosting solutions, a suite of diverse hosting services. This includes the management and support of
managed web servers application servers, virtualization, business email solutions, database services, security services and
storage and backup. The data centers, the network and the hosted environments are maintained and managed entirely by Rackspace.
In the case of email, we also support the application layer. With virtualization we support the virtual layer and the virtual
machines.
Managed hosting
Rackspace offers managed hosting, an advanced type of dedicated hosting (see below), as a core offering of our IT hosting
solutions. Unlike basic dedicated hosting, managed hosting offers system level administration and support, comprehensive
Internet infrastructure and extensive services that relieve IT departments of many critical, but costly responsibilities.
These services typically include advanced monitoring, load balancing, elevated security, data storage, stress testing,
industry-leading technical expertise and content delivery. The provider owns the data centers, the network, the server
and other devices, and is responsible for installing, maintaining and monitoring them. The customer retains full control
of their operating systems and applications. This balance of responsibilities allows for levels of security, scalability
and uptime that far exceed basic dedicated hosting and other hosting options.
Although seemingly expensive, managed hosting is the smart and cost-effective hosting solution for those needing 100%
network uptime, responsiveness, technical expertise and a secure, high-end infrastructure. The cost of building and
maintaining these capabilities in-house is far too demanding for most IT budgets and staffs.
Colocated hosting
For webmasters who desire complete control over their server, colocated hosting is an option. The provider offers only
space for a server on their rack and usually a low performance bandwidth. The customer is responsible for everything else
— purchasing, configuring and maintaining the physical hardware (servers, firewalls, etc.), software and the operating
system.
Setting up and maintaining a colocated server is not a simple undertaking. It demands that the customer have a great deal
of IT expertise and time. Any extra services or assistance by the provider also incurs extra costs.
Dedicated hosting
This form of hosting allows customers to lease pre-configured, high-end equipment and connectivity from the provider.
Offering greater flexibility than shared hosting and less responsibility than colocated hosting, the customer generally
retains control over their hosting environment. They choose their operating system and software and tailor it to their
needs. The provider, however, remains responsible for administration.
Customers using a dedicated hosting solution require an overall competency in IT and server administration issues. It also
requires a more significant investment of finances, time and human resources than shared hosting.
Shared hosting
Sometimes known as
virtual hosting, this is the most basic and the most inexpensive of hosting alternatives. With shared
hosting, numerous customers host their websites on one server, sharing the cost of an Internet connection that's generally
faster and more secure than dial-up connections. A range of basic bundled services at a low monthly fee makes this a
popular choice for first-time webmasters.
While economically sound, this type of hosting typically cannot handle large amounts of storage or traffic and the provider offers
little to no IT services or flexibility.